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FAQ

What should I do if my shipment is delayed?

Check the tracking number for the latest update.

Who should I contact?

Contact the store's customer service or the shipping company.

What happens if it's delayed?

In the event of a significant delay, a refund may be offered or the order may be resent.

What do I do if my shipment arrives damaged or with an error?

Take photos of the damaged product immediately upon receipt.

Contact customer service to report the problem.

and check the store's return and exchange policy.